In-person services suspended indefinitely.  Utilize e-services, kiosks and drop boxes.
Customer service is available 8 a.m. to 5 p.m. weekdays.

"[The associate] who helped me and my fiancé was absolutely wonderful! She was professional, personable and she truly seemed to be making every effort to help solve our problem to the best of her ability. Never once did we feel like we were just a 'number in line' which is sort of your expectation at the DMV. She is definitely setting the standard, and I would gladly recommend her to ANY Gwinnett citizen needing DMV assistance."

Lawrenceville Tag Office, February 23, 2020

"[The associate] I worked with was pleasant and helpful. It was a pleasure working with her."

Peachtree Corners Tag Office, February 13, 2020

"The young lady who assisted me gave me outstanding service. I did not have all the tax forms I needed, so she informed me I could pull them up on my phone. I did not know what I was doing, but she walked me through it. Her personality was so pleasant and reassuring. She told me she was here to help me and she was exceptionally patient! I greatly appreciate someone who treats people with kindness, thoroughness and professionalism. She should be the poster (and trainer) for genuine customer service!!!"

Property Tax Office, March 11, 2020

"[The associate] took SUCH AMAZING care of me! What I thought would be a simple task to transfer my vehicle from another state turned into a two-month journey. But, because of [your associate], it wasn't an ordeal. She kept track of my case, helped me through every barrier, and worked patiently on my side. I can't imagine making it through this process happily with anyone else. Not sure I can say enough how thankful I am for the additional effort that she compassionately invested in helping me."

North Gwinnett Tag Office, March 9, 2020

"I watched [your associate] interact with other customers while I was in line, and I must say, I was completely impressed. I was just so happy I got him myself. He is what you call great customer service. He was so spectacular and should be commended. Please let him know what an awesome job he is doing."

Norcross Tag Office, March 4, 2020

"[The associate] was nice, helpful, and knowledgeable when they were assisting me today. I was very impressed with the service I received!"

Call Center, March 3, 2020

"[The associate] was great. She was patient even though it was busy and walked me through each step needed. It made my experience a lot better than I imagined. I appreciate her professionalism and dedication to her work."

Lawrenceville Tag Office, February 25, 2020

"[The associate] gets an A+ for her help and professionalism! She took time to explain everything I had a question about. She even took time to tell me about a senior exemption for trash pickup. She makes Gwinnett County look GOOD!!" 

Property Tax Office, March 9, 2020

"The person who waited on me was an absolute pleasure to work with! She was fast, efficient, and very methodical to make sure I knew which tag went with which vehicle. She even reminded me that I needed to cancel the tag for the car which was totaled and why it was necessary. I had no idea! She was the epitome of customer service and you should be very proud of her!"

Peachtree Corners Tag Office, March 12, 2020

"[The associate] was very helpful during the call. She was patient, kind, and pleasant!"

Call Center, February 25, 2020